temp agencies make their mea culpa

“An essential first step”, in the opinion of Elisabeth Moreno. On January 6, the temporary work networks presented their action plans to put an end to discrimination in hiring to the Minister Delegate for Equality and to the Minister for Labour, Elisabeth Borne.

On October 8, 2021, a “reverse testing” operation led by SOS Racisme from the largest temporary work networks in the Ile-de-France revealed that nearly half of the agencies surveyed agreed to discriminate against candidates at the request of their potential clients. Elisabeth Moreno and Elisabeth Borne had asked the temporary work networks concerned to put in place “concrete actions” to stop these practices.

At the same time, Prism’emploi, the employers’ organization for the temporary work branch, has undertaken to modernize its branch agreements. During the testing organized by SOS Racisme, only between 60% and 70% of Manpower, Randstad and Crit agencies responded negatively to discriminatory requests from potential recruiters.

“For two years, it is true that we have communicated less internally on these subjects, recognizes Aline Crépin, director of social innovation and public affairs at Randstad. This does not excuse anything, but we have faced a historic crisis with agencies that found themselves with a 90% drop in their activity. However, we know that when it comes to discrimination, you have to constantly come back to it and raise awareness. »

Crit Interim announces to World the implementation of internal testing operations by an independent body, starting this year. Recruiters were already undergoing mandatory training, which will be redeployed, on subjects related to diversity. This is more or less the action plan put in place by Randstad. The group has decided to reactivate mystery calls, which were stopped in 2018. “After a while, the agencies spot them and it has less of this educational vocation, but it allows you to maintain constant vigilance. »

Training is the other essential axis, according to Aline Crépin: “We already have compulsory modules on the subject of discrimination, but we realized that only 80% of new entrants had completed this training. » The group is working on a game to make its employees aware of discrimination in a fun way.

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“The ETTs only do the sourcing”

FO-Interim delegate, Mathieu Maréchal admits to being skeptical of the action plans put in place by temporary work companies (ETT). These initiatives have the fault of not worrying the end customer: the company that requests the temporary work agency. The latter can completely sort the applications sent by the temp agencies according to its own criteria. “The ETTs only do the sourcing: they present the CVs and the company makes its choice. In this case, how do you want to prove that there is discrimination? »

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Mark Holland

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